Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Sign In to gain access to subscriptions and/or personal tools.
Social Science Information
This Article
Right arrow Résumé
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Rico, R.
Right arrow Articles by Gil, F.
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

The joint relationships of communication behaviors and task interdependence on trust building and change in virtual project teams

Ramón Rico

Department of Social Psychology and Methodology at the University Autónoma of Madrid, ramon.rico{at}uam.es

Carlos-María Alcover

Department of Psychology at the Rey Juan Carlos University in Madrid, carlosmaria.alcover{at}urjc.es

Miriam Sánchez-Manzanares

Carlos III University of Madrid, msmanzan{at}emp.uc3m.es

Francisco Gil

Complutense University, Madrid, fgil{at}psi.ucm.es

The study presented in this article examined how specific communication behaviors among team members interacted with task interdependence in relation to the building and changing of trust within 53 virtual project teams. At the mid-point of the teams' projects, our results showed that task-oriented communications among team members related significantly to trust, and that communications conveying enthusiasm related to trust only under conditions of low task interdependence. At the end of a team's project, trust among team members related positively to predictability of communications and substantive responses under higher levels of task interdependence. These findings develop extant trust theory in virtual teams, suggesting some useful guidelines to better understand and manage trust processes.

Key Words: Communication behaviors • Task interdependence • Trust • Virtual teams

Social Science Information, Vol. 48, No. 2, 229-255 (2009)
DOI: 10.1177/0539018409102410
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?